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The government hotline 12345 has become the national benchmark .
The Government Hotline Service Standard(GB/ T33358-2016), being drafted for 3 years and has been taken the lead of Ji’nan government hotline 12345 has been issued officially by AQSIQ(General Administration of Quality Supervision )and The National Standards Committee on the press conference in Beijing, marking Ji’nan government hotline being the national standard and the operation blueprint.